FAQ
- What to do If your mobile is lost or stolen
- Migrating from Compass to Zeronet
- When your broadband feels slow take a speed test!
- Setting up a guest WiFi network
- How to back up your iPhone and Android (Photos and contacts made breezy)
- Scan smarter - The QR code scam targeting Kiwis
- Fibre, fixed wireless, or Starlink - Which internet connection is right for you?
- How to spot scam texts and calls. Scams are evolving. So should your skepticism.
- The “we’re not fighting about screens again” Digital Contract
- Is your browser slowing down your speed?
- Compass Power — Transitional Electricity Supply Terms and Conditions For Migrated Compass Customers Only
- Logging in to My Account
- Why your phone signal is bad at home (and how to improve it)
- Stop your phone from spying on you!
- What is firmware and why the heck is it important to update?
- Porting your mobile number (No boat required)
- How to check if your phone will be affected by the 3G shutdown in NZ
- Take the Zeronet Mobile Challenge! Ask the questions that make other Telcos sweat!
- Mesh networks explained for connectivity gaps
- The best online gift ideas for your valentine
- Router Feng Shui - The art of perfect WiFi placement
- How to reduce screen time in 2026 and why your mind and body will thank you
- How to make your mobile battery last all day (and night)
- Apps that make adulting easier
- Tech gifts perfect for everyone on your Christmas list
- Take our quiz to find out your phone style!
- Your router might need a quick power nap - why reboots really work.
- Did you know Artificial Intelligence (AI) is surprisingly good at saving you money?
- Why refurbished phones are a smart, green way to go
- 5 simple ways to boost your home broadband