Verify network connection with Ping
Once your device has a valid IP address, you can use ping to verify network connectivity.
Run a Command Prompt window and use it to ping your router's IP address, typically 192.168.1.1 or 192.168.0.1). The command for this is "ping 192.168.1.1 -t". Check out this guide if you need help finding your router's IP address
If pinging your router fails repeatedly, double-check that your IP address and router are on the same address range (typically, all but the last digit on your IP address matches the router's).
Check wireless-specific issues
If your wireless device cannot connect, it's time to consider wireless-specific problems.
The wireless router and device must use compatible 802.11 standards, and the WiFi name must be correct. Use your router's admin page (accessible by entering the admin IP address and username/password found on the modem sticker into a web browser) to view wireless settings and compare them to your device's wireless connection parameters.
If your WiFi name does not appear in the device's Available Networks list, check that you've enabled "SSID broadcast" on your router's settings. Alternatively, manually add the SSID to your device's Wireless Networks list, allowing devices to connect even if the SSID is hidden. Be sure to match the SSID exactly, including capitalisation.
If your wireless device is older and only has an 802.11n or older standard compatible card, it will be unable to join a wireless network broadcasting on the 5Ghz band. In this case, you must search and attempt to join the 2.4Ghz wireless SSID instead.
Look for a security type mismatch.
If a matched wireless client and router can "see" each other but still can't connect or exchange traffic, look for a security mismatch.
The client must support the security mode the router requires, such as Open WEP, WPA or WPA2. Unless the WLAN is open (unsecured), the router and client must also have (or dynamically receive) identical keys (passwords) used to encrypt traffic between them. Compare your router's WLAN security settings to your client's wireless connection properties to match them.
If your router uses WPA2-Personal, set the client's authentication to WPA2-PSK, match the encryption type (AES) and enter the same passphrase on both devices. If you must support both WPA and WPA2 clients, set your AP or router to allow both TKIP and AES encryption.
If your router uses WPA or WPA2-Enterprise, set the client's authentication to WPA or WPA2, respectively, to match the encryption type.
Please note that if you use any other form of security than the above WPA2-Personal or WPA2-Enterprise, you should change your router to this security method. Networks should only use WEP or Open if this is absolutely necessary.
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