Checking for Outages in Your Area

If you’re having trouble connecting, the issue may be due to a network outage in your area. Here’s how you can check:

1. Check Zeronet’s Network Status page

We update our page whenever there are known outages or planned maintenance.
👉 Zeronet Network Status

2. Check your local fibre carrier’s status page

If you’re connected via fibre, you can also check with your local network provider:

• Chorus Outages

• Northpower Fibre Outages

• Tuatahi First Fibre Outages

• Enable Fibre Outages

3. Still unsure?

If there are no listed outages but you’re still offline:

• Restart your modem/router and ONT (fibre box).

• If the issue continues, please reach out to us at care@zeronet.co.nz or via live chat on our website.