Ka pai! You’ve chosen to use your own router, which is great — it helps reduce e-waste and is better for the environment. Because this is a BYO router, we won’t be able to provide hands-on support for setup, as there are too many different models on the market. That said, we’ve put together this guide to help you get connected. If you run into any issues, we recommend contacting the retailer or manufacturer for support. Alternatively, if you’d like to use one of our Zeronet routers, get in touch with our team and we’ll happily organise that for you.
1. Connect your Router to the ONT
Use an Ethernet cable to connect the Fibre/Internet port of your Arcadyan VRV9517UWAC34 Smart Modem to the provisioned port on your Optical Network Terminal (ONT). This is usually labelled LAN1 or GE1 — check your Zeronet welcome message for the correct port. Ensure the router is powered on and that your computer or smartphone is connected to the router via Wi‑Fi or Ethernet.
2. Access the Router’s Admin Panel
Open a web browser on a device connected to the router and go to http://192.168.1.254 or http://192.168.1.1. When the login screen appears, enter the default credentials: username admin and password admin. If you have changed your login and cannot remember it, you may need to reset the router (see Step 7).
3. Internet Connection Type & VLAN Settings
Once logged in, navigate to Network Settings > WAN. Set the WAN type to Ethernet WAN. Then select Edit under the interface settings.
Configure the following:
- WAN Connection Type: Automatic IP (DHCP)
- Enable WAN: Yes
- 802.1Q VLAN: Enable
- Internet VLAN ID: 10
Click Apply or Save to confirm the settings.
4. Save the Configuration
After entering the settings above, click the Save button in the router interface. The Arcadyan VRV9517UWAC34 may restart automatically to apply the changes — allow a few minutes for this to complete.
5. Verify Your Internet Connection
Once the router has restarted, check the WAN/Internet LED indicator on the modem — it should be solid green to indicate a successful connection. You can also open a browser on a connected device and visit a website to confirm internet connectivity.
6. Troubleshooting (If Needed)
If your internet connection is not working:
- Power off both the ONT and the router, wait around 30 seconds, then power them back on.
- Double-check that the VLAN ID and DHCP settings are correct in the router’s admin panel.
- Ensure the Ethernet cable is securely connected from the ONT to the router’s WAN port.
These steps resolve most common connectivity issues.
7. Reset the Router (If Required)
If you cannot access the router because login credentials are forgotten or settings are misconfigured, you can reset it to factory defaults:
- Locate the reset button on the back of the router.
- Use a pin or paperclip to press and hold the button for 10–15 seconds until the router’s lights begin to flash.
- Release the button and allow the router to reboot.
- After the reset, log in using the default credentials and repeat the setup from Step 2.
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