Zeronet supports two payment methods — credit/debit card and NZ Direct Debit. You can update or change your payment method at any time through your Zeronet My Account. The steps below will walk you through how to do this.
You can update your payment method at any time through your Zeronet My Account.
Updating your Payment Method
Log in to your Zeronet account and navigate to the Billing tab.
Locate the Payment Methods section and click Add Payment Method.
Select your preferred payment method — either Credit/Debit Card or NZ Direct Debit.
Enter your payment details and click Save to confirm.
Changing your billing day
You can change your billing day by logging into your Zeronet account on our website.
Once logged in, go to the Billing tab and select the option to change your billing day.
Please note:
- Your account must have no overdue invoices
- The new billing date must be before your next scheduled billing date
- The earliest billing date you can select is tomorrow
- We are unable to change billing dates if you have any processing orders
- If you have recently migrated from Compass to Zeronet, you won't be able to change your billing day.
Still having trouble?
If you have any queries, you can reach us via live chat or email at care@zeronet.co.nz.
Comments
0 comments
Please sign in to leave a comment.