How do I bring my number with me to Zeronet mobile?

Porting your number to Zeronet is quick and easy. Follow these simple steps to transfer your existing number and start enjoying your new Zeronet mobile service.

Step 1: Complete Your Order

- Wait for your order to be processed. You will receive a text or email notification once the order is complete and ready for transfer.

Step 2: Start the Transfer

1. Log in to your account at [https://www.zeronet.co.nz/account](https://www.zeronet.co.nz/account).

2. Select **Start Transfer** for your new mobile service.

Step 3: Provide Account Details

If You Have an On-Account Setup:

Enter the following details:

- Current provider

- Name on your account

- Account number/reference

If You Have a Prepaid Setup:

Enter the following details:

- Current provider

- SIM card serial number

Step 4: Complete the Porting Process

- Once your order is submitted, you will receive a text message on your existing phone to confirm the number porting.

- Allow up to two hours for the porting process to complete.

- After completion, insert your new SIM card or deactivate your existing eSIM.