What is WiFi Calling?

What is WiFi Calling?

WiFi Calling allows you to make and receive calls or texts using a WiFi connection, even if mobile coverage is patchy or unavailable.

It works just like a normal mobile call, but instead of relying on the mobile network, it uses WiFi. Plus, your call can seamlessly switch between WiFi and your mobile network during a call if needed.

Simply turn on WiFi Calling in your phone settings, and it will automatically connect when you're on WiFi and have a weak mobile signal. No apps, logins, or new phone numbers are required. It’s that easy! 

With WiFi calling services, you can:

• Make and receive domestic local calls and texts in New Zealand
• Make and receive international calls and texts - based on your plan*
• Use emergency service - where supported

Important to note:
Service may be restricted when using a VPN
Service availability and quality depend on your WiFi connection

How to activate WiFi Calling

WiFi Calling is off by default on your phone, though it is simple to activate it in your phone settings.

iPhones

1. Go to Settings
2. Select Mobile 
3. Set WiFi Calling to On
4. If you get a message asking 'Enable Wi-Fi Calling?' select Enable.

Samsung phones

1. Go to Settings
2. Select Connections
3. Connect WiFi calling
4. Select ‘Mobile Network preferred or ‘Wi-Fi preferred (Will default Mobile Network Preferred)
5. Note: On a Samsung phone, you can see when WiFi Calling is activated when a small icon of a phone with radio waves pop up in the notification bar at the top of the screen.
   
   

OPPO phones

1. Go to Settings
2. Select Mobile Network
3. Choose Select SIM
4. Select WiFi Calling.
   
   

Nokia phones

1. Go to Settings.
2. Select Network and Internet
3. Select Mobile Network
4. Select Advanced
5. Select WiFi Calling.
   
   

The benefits of WiFi Calling 

• Keep in touch with friends and family with just a WiFi connection.
• WiFi Calling connects automatically if you're connected to WiFi and have a weak mobile signal.
• Wi-Fi Calling allows you to call and text when you’re overseas without using up international roaming.
• Poor mobile coverage won’t stop you making calls or sending texts
• You don’t need to install third party apps to use WiFi Calling - just make and receive calls the same way you currently do.
• If you already have a Zeronet mobile plan, there is no additional cost to use WiFi Calling.
• You can use WiFi Calling while on Flight Mode if you're connected to WiFi.
  
  

Cost of WiFi Calling:  

There is no additional monthly cost to use WiFi Calling on your mobile.  

Devices that can use Zeronet WiFi Calling:

Not all features are available on every device. Check your phone settings to find out if it has WiFi functionality.