Mercusys MR80X AX3000 – Support | Zeronet

Ka pai! You’ve chosen to use your own router, which is great — it helps reduce e-waste and is better for the environment. Because this is a BYO router, we won’t be able to provide hands-on support for setup, as there are too many different models on the market. That said, we’ve put together this guide to help you get connected. If you run into any issues, we recommend contacting the retailer or manufacturer for support. Alternatively, if you’d like to use one of our Zeronet routers, get in touch with our team and we’ll happily organise that for you.

1. Connect Your Router to the ONT

Use an Ethernet cable to connect the WAN port of your Mercusys MR80X AX3000 router to the first port (LAN1 or GE1) on your Optical Network Terminal (ONT). Sometimes the second port may be used instead—check your Zeronet welcome email for which port to use. Ensure the router is powered on and that your computer or smartphone is connected to the router via Wi‑Fi or a LAN cable.

2. Access the Router’s Admin Panel

Open a web browser on a connected device and enter http://mwlogin.net or 192.168.1.1 into the address bar. You will be prompted to log in. The default credentials are:
Username: admin
Password: admin
If you have changed the default credentials and cannot remember them, proceed to Step 8 to reset the router.

3. Internet Connection Type Settings (DHCP)

Once logged in:

Navigate to Internet > Internet Settings.
Set the Internet Connection Type to Dynamic IP (DHCP).
Click Save to confirm the changes.

4. Configure VLAN Settings

Navigate to Advanced Settings > Network > IPTV/VLAN. Enable VLAN Tagging and configure the following:

Internet VLAN ID: 10
Priority: 0

Click Save to confirm the changes.

5. Save the Configuration

After entering the VLAN and DHCP settings, click Save to confirm. The router may restart to apply the new settings—wait a few minutes for the restart to complete.

6. Verify the Internet Connection

Check the WAN/Internet LED indicator on the router—it should be solid white. On a connected device, try accessing a website to confirm that your connection is active.

7. Troubleshooting (if needed)

If your internet connection is not working:

Restart both the ONT and the router by unplugging them for 30 seconds and plugging them back in.
Double-check the VLAN and DHCP settings in the router’s configuration.
Ensure the Ethernet cable is securely connected to the correct ports (first port on the ONT and the WAN port on the router).

8. Reset the Router (if Required)

If you cannot access the router due to forgotten login credentials or misconfiguration:

Locate the reset button at the back of the router.
Press and hold the reset button for 10–15 seconds using a pin or paperclip.
Release the button once the router lights start flashing. The router will reboot to factory settings.
Log in using the default credentials (admin/admin) and repeat the configuration process from Step 2.