Daniel
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Articles
Recent activity by Daniel-
Router Return
If your service has been cancelled or disconnected, your router must be returned to avoid a non-return equipment charge. 🆕 Router return fee (customers who signed up from August 2025)If you signed ...
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Zeronet Mobile: 3G, 4G, 5G
At Zeronet, we’re all about keeping you connected with the latest mobile technology. Each generation of mobile has unlocked new ways to call, text, browse, and stream. Here’s what it all means for ...
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Zeronet Broadband Money Back Guarantee
✅ Steps You Must Follow to Be EligibleTo ensure your claim is eligible, the following process must be followed: Issue IdentificationYou must notify Zeronet of the service issue and express your dis...
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Transferring from Mighty Mobile to Zeronet Mobile
This guide explains how to transfer your existing Mighty Mobile prepaid number to Zeronet. A number transfer moves your existing mobile number from Mighty Mobile to Zeronet. This process is also kn...
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Transferring from Spark Mobile to Zeronet Mobile
This guide explains how to transfer your existing Spark mobile number to Zeronet. A number transfer moves your existing mobile number from Spark to Zeronet. This process is also known as number por...
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I've been throttled: Getting Back Online
Is your service restricted? Here is what is happening. We know telco terms can feel confusing, and “throttling” is one that understandably causes stress, especially if your service has been restric...
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Activating iMessage After Porting to Zeronet Mobile
Activating iMessage After Porting to Zeronet Mobile Overview Porting your number to Zeronet Mobile can sometimes result in a delay when activating iMessage and FaceTime on your iPhone. This delay o...
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How to Find Your Account Details for Porting Your Mobile Number
Porting your mobile number to a new provider in New Zealand is a straightforward process, but it requires certain account details from your current provider. If you’re unsure where to find this inf...
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Payment Methods
At present, we take payments through Credit or Debit cards like Visa, Mastercard, and American Express. Paying by card has totally changed how we handle transactions. It's not only secure, but also...
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Spark HG659b Fibre
Step 1: Connect your router to the ONT (Fibre device on your wall) via an Ethernet cable. This should go in the blue WAN port in the router and typically in the GE1/LAN1 port in the ONT device. How...