My internet works with Ethernet but not Wifi

Here are some possible solutions if you can connect via cable but can't connect via Wi-Fi.

Router positioning

A router sends signals in all directions, so putting it in the corner of your house or apartment — or near a window — could lead to significant signal loss. Position your router well.

Please keep the router out in the open near the centre of the house, preferably at a high position.

Apps like Cloudcheck or Amped's Wi-Fi Analytics can signal where the Wi-Fi strength is weak to better position your router.

Position one antenna vertically and the other horizontally for maximum reception for all your devices.

Interference from other networks

Due to the high concentration of overlapping Wi-Fi networks in an area, Wi-Fi signals over the 2.4GHz band may become undetectable. Check with both available bands, i.e. 2.4GHz, and 5.0GHz. The Wi-Fi is found as <Your Wi-Fi name>-2.4 and <Your Wi-Fi name>-5.0 signals.

Keep your router away from other electrical equipment like microwave ovens, DECT (cordless) phones or HomePlug systems to avoid signal interference.

You may also use Wi-Fi scanner programs like InSSIDer for PC or NetSpot App for Macs to check what channels are used in your vicinity. You may then change your router's channel to a less occupied channel.

Router Settings

Please make sure that your devices support the Wi-Fi settings on the router.