Ka pai! You’ve chosen to use your own router, which is great — it helps reduce e-waste and is better for the environment. Because this is a BYO router, we won’t be able to provide hands-on support for setup, as there are too many different models on the market. That said, we’ve put together this guide to help you get connected. If you run into any issues, we recommend contacting the retailer or manufacturer for support. Alternatively, if you’d like to use one of our Zeronet routers, get in touch with our team and we’ll happily organise that for you.
Applicable Models
This setup guide applies to the following TP‑Link Archer models:
- TP‑Link Archer BE230 / BE3600
- TP‑Link Archer BE550 (BE9300)
- TP‑Link Archer BE800 / BE19000
Step 1 – Connect Your Router to the ONT
Connect the WAN (Internet) port of your TP‑Link Archer router to the first port (LAN1 or GE1) on your Optical Network Terminal (ONT) using an Ethernet cable. Check your Zeronet welcome instructions to confirm the correct ONT port. Ensure the router is powered on and that your computer or mobile device is connected via Wi‑Fi or a LAN cable.
Step 2 – Access the Router Admin Panel
Open a web browser on a connected device and enter 192.168.1.1, 192.168.0.1, or http://tplinkwifi.net into the address bar. Log in using the default credentials: Username: admin and Password: admin. If these credentials have been changed and cannot be remembered, proceed to Step 8 to reset the router.
Step 3 – Internet Connection Type Settings (DHCP)
Navigate to Advanced > Network > Internet. For the BE800 model you will be given the option to use a combo port, please select the third option: 10 Gbps WAN/LAN port.
Set the Internet Connection Type to Dynamic IP (DHCP). In Advanced Settings, ensure the DNS Address is set to Get Dynamically from ISP, the MTU is set to 1500.
Set the Router MAC Address is set to Use Default Address. Enable NAT and set the Internet port negotiation speed to Auto or 1000 Mbps. Click Save to confirm.
Step 4 – Configure VLAN Settings
Go to Advanced > Network > IPTV/VLAN. Enable VLAN tagging and select the ISP Profile for New Zealand UFB, or choose Custom/Manual if required. Enter the following for your internet service: VLAN ID: 10 and Priority: 0. Tick the 802.1Q Tag box. Optional VLANs for VoIP or IPTV may remain at default if not required. Click Save to apply.
Step 5 – Save the Configuration
After entering the VLAN and DHCP settings, click Save or Apply to confirm the changes. The router may restart automatically to apply the new settings. Wait a few minutes for the restart to complete.
Step 6 – Verify the Internet Connection
Once the router has restarted, check the WAN/Internet LED indicator; it should be solid green, indicating an active internet connection. On a connected device, open a website to confirm the connection is working.
Step 7 – Troubleshooting
If the internet connection is not working, restart both the ONT and the router by unplugging them for at least 30 seconds, then plugging them back in. Power on the ONT first and wait for its lights to stabilise, then power on the router. Confirm VLAN and DHCP settings are correct, and that Ethernet cables are securely connected.
Step 8 – Reset the Router (If Required)
If you cannot access the router due to forgotten login credentials or misconfiguration, perform a factory reset. Locate the reset button on the back of the router and press and hold it for 10–15 seconds using a paperclip. Release the button once the router’s lights flash. The router will reboot to factory settings, allowing you to repeat the setup from Step 2.
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