How to Change Your Mobile or Broadband Plan on the Zeronet Dashboard 🌐

Thinking about switching your mobile or broadband plan? This guide will take you through the simple steps to do it straight from your Zeronet dashboard—nice and easy, no jargon. Let’s get into it!

1. Log in to your Zeronet account
   Head to our website and sign in—this gets you into your customer dashboard.

   

2. Choose your service
   Select the mobile or broadband plan you want to update, and tap or click it.

3. Use the “I want to…” menu
   Open the drop-down list and pick Change Plan.
   ⚠️ If it’s greyed out, no worries—just jump onto our live chat and we’ll sort it out.

4. Select your new plan & date
   Choose the plan you’d like and let us know when you want the switch to kick in.
   📅 You’ll only be able to pick a date for broadband—mobile plan changes happen straight away.

   

5. Hit Continue
   You’ll return to your dashboard, and a confirmation pop-up will appear—showing your request’s been submitted! ✅

📌 Just a Couple More Things to Note

• Changing your plan won’t affect your current promo or discount—you’ll keep the good deal you're on.

• You can only choose a future start date for broadband—mobile plan changes take effect immediately once done.